The role:

In accordance with established policies and guidelines, the TasEquip – Customer Service Officer is responsible for the effective and efficient operation of the TasEquip Warehouse facility by: 

• Undertaking daily warehousing activities efficiently and effectively including, but not limited to, the appropriate receipting, labelling, issuing, delivery, collection, cleaning and storage of assets; 

• Providing high quality customer service information and assistance to TasEquip clients and prescribers to ensure efficient and effective ordering and return processes, and eligible clients receive appropriate asset and repair services in a timely manner; 

• Keeping appropriate records on all relevant databases.  

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

TasEquip North:

• Be part of a dynamic small team, who work together over 7 days a week to support vulnerable Tasmanians
• undertake a wide range of interesting tasks that varies across the day
• use your practical and people skills in a challenging and rewarding way 

Details of Appointment

Fixed term, part time, shift-worker position working 56 hours per fortnight, commencing as soon as possible until 30 June 2025. 

*notwithstanding hours may be negotiated with the successful applicant

• Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or fixed term full time, part time and casual vacancies.

Salary: $64,125 - $68,925 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Eligibility:

Successful applicants will be required to meet the essential criteria:

1. Registration to Work with Vulnerable People - NDIS

*Registration/licences that are essential requirements of this role must remain current and valid at all times whilst employed in this role and the status of these may be checked at any time during employment. It is the employee’s responsibility to ensure that registration/licences remain current and to advise the Employer if their circumstances change. This includes notifying the Employer if a registration/licence is revoked, cancelled or has its conditions altered.

Applicants should note the following criteria are desirable:

1. Current Tasmanian Driver’s Licence

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1. Conviction checks in the following areas:

1. crimes of violence
2. sex related offences
3. serious drug offences
4. crimes involving dishonesty
5. serious traffic offences 

2. Identification check
3. Disciplinary action in previous employment check.

How to Apply

Apply Online.  Please click the "Apply" button on this screen.  This ensures important questions about you are answered. 

You will be prompted to complete a 1-2 page application outlining your experience, skills and knowledge as they relate to the attached Statement of Duties.

Please note:

• We do not require a separate statement addressing the selection criteria.
• All attachments must be in Microsoft Word or PDF format.
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Applicant Guide, Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.

Statement of Duties

• Generic - TasEquip CSO - Band 2 - Shift Work.pdf
• Generic - TasEquip CSO - Band 2 - Shift Work.docx

Applicant Guide

• Department of Health - Applicant Guide June 22.pdf
• Department of Health - Applicant Guide June 22.docx

For more information, please contact

Andrea Bucher
Position: Statewide Program Director TasEquip
Phone:  (00427 529 596
E-mail: andrea.bucher@ths.tas.gov.au 

Important information

The email account you provide when submitting job applications will be used in correspondence to you.  It is important that this is kept up to date and monitored regularly.

To update your email address (or contact number), log in to www.jobs.tas.gov.au and look for “Existing applicant login” where you can update your details

The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.

The core purpose guiding the way in which we work across the Department of Health is to CARE for the health and wellbeing of all in Tasmania through our Values of Compassion, Accountability, Respect and Excellence. We are united by our shared purpose and model our CARE Values through our interactions with one another, our patients, our clients and the Tasmanian community.