The role:
- The Telephonist at the Launceston General Hospital (LGH) is responsible for providing clients with a professional and efficient service regarding incoming and outgoing telephone enquiries.
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
The Switchboard team:
- Switchboard operators can expect to work in a fast-paced, supportive working environment.
- This is a challenging and rewarding role including taking and paging emergency code calls from within the hospital. Switchboard operators also carry out a range of administrative tasks to facilitate the efficient contact of duty and on-call doctors and ancillary hospital staff, in support of providing a professional and timely response to patient care.
- Applicants looking to start or build a career or re-enter the workforce and able to communicate effectively and respectfully with a wide range of people and have a commitment to providing excellent customer service are encouraged to apply.
Details of Appointment
Fixed term, casual, shift-worker positions available, working hours as and when required, commencing as soon as possible for 12 months.
*notwithstanding hours may be negotiated with the successful applicant
Salary: $64,125 to $68,925 per annum, pro rata. Our Employer 11.5% superannuation contribution is on top of this amount.
You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.
- Salary range is in accordance with Health and Human Services (Tasmanian State Service) Award
Eligibility:
It is the Employee’s responsibility to notify an Employer of any new criminal convictions during the course of their employment with the Department.
The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:
- Conviction checks in the following areas:
- crimes of violence
- sex related offences
- serious drug offences
- crimes involving dishonesty
- Identification check
- Disciplinary action in previous employment check.
How to Apply
Apply Online. Please click the "Apply" button on this screen. This ensures important questions about you are answered.
You will be prompted to complete a 1-2 page application outlining your experience, skills and knowledge as they relate to the attached Statement of Duties.
Please note:
- We do not require a separate statement addressing the selection criteria.
- All attachments must be in Microsoft Word or PDF format.
- Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.
Download the Statement of Duties and any Associated Documents
We encourage you to review the Applicant Guide, Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.
Statement of Duties
Applicant Guide
For more information, please contact
Gerald Kletzenbauer
Position: Team Leader - Communications
Phone: (03) 6777 6791
E-mail: gerald.kletzenbauer@ths.tas.gov.au
Important information
The email account you provide when submitting job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly.
To update your email address (or contact number), log in to www.jobs.tas.gov.au and look for “Existing applicant login” where you can update your details
The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.